MRI Software is looking for a Customer Service Representative (CSR) to help support clients using our RentPayment product! As a CSR you will provide assistance to residents for all issues relating to payments. This role involves providing support via phone, chat or online case submission. Working closely with the technical and client services teams, this role is essential to drive customer satisfaction and to meet company service standards.
This position will be work from home (WFH) and working hours will be Sunday through Thursday, 3:00pm – 11:30pm.
Founded in 1971, MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses-from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.
MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 2000 team members to support our clients and their unique needs!
MRI is proud to be an Equal Employment Opportunity employer.
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