The Service Greeter is a front line representative for the dealership. They are responsible for greeting all customers in a prompt, polite and friendly manner. They are also responsible for answering customer questions about service performed or products purchased, or refers them to one of the Service or Sales professionals.
• Greet every incoming and outgoing service customer
• Multi-tasking and excellent organization skills
• Work in a team environment
• Outdoor position
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Positive outgoing attitude
• Ability to communicate customers’ interests needs and requests to management and sales/service personnel
• Professional personal appearance
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