ProAmpac is one of the leading global flexible packaging companies. We are an essential employer that is ACTIVELY HIRING a Customer Service Specialist at our Hartford, WI. facility!
If you want to be part of a team and help produce items essential to everyday life this is the position for you! Our pay and benefits are competitive along with 11 paid holidays and a great wellness program. This is a fantastic opportunity to leverage your customer service experience and learn valuable niche skills that are in high demand, plus earn great pay and outstanding benefits!
The Customer Service Representative reports to and operates under the direct supervision of the Customer Service Manager. This position is responsible for acting as a liaison between our customers, outside personnel and manufacturing by providing accurate and timely information regarding orders, inquires, and complaints.
Essential Duties and Tasks
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions
Qualifications, Education and Experience
Work primarily in a climate controlled indoor environment with minimal safety/health hazard potential. Hearing protection, safety shoes and vision protection required.
This role operates in a professional office environment that requires some exposure to a manufacturing environment. Employee is rarely exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area during extremely hot summer months.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 10 pounds.
Always take ownership, be accountable for your actions, your job and your team. This job description is a tool for you. Other job duties/projects may be assigned to you to meet business needs, this outline is not to be considered a detailed description. Good and reliable attendance, positive attitude and at or above job specific metrics and/or goals will reflect on your annual review.
Duties, responsibilities, and activities may change at any time with or without notice.
Tagged as: Customer Service Specialist
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