Radians values partnerships and relationships so creating a world-class customer service experience is of paramount importance to us and our daily operations. Radians has been around over 20 years and we are leading the way to a safer tomorrow. Here at Radians we value:
The Customer Service Supervisor will develop our customer service team for a top level customer satisfaction experience. The supervisor will work directly with the Inside Sales Manager to help team collaboration and cohesion between the customer service team/ sales team and Radians customers. Directly supervise a team of 5+ customer service and support personnel. Interview, train, plan, assign and direct work of employees; appraise performance; reward, coach, and discipline, while addressing complaints and resolving problems. With training, coaching and development, the team will grow following your leadership. Perform other duties as assigned.
OTHER SKILLS and ABILITIES: Must be PC literate (MS Office) and have strong data entry, organizational and interpersonal skills
Paid time off
I hereby acknowledge that the above represents a general overview of the responsibilities of my job. I further acknowledge and understand that these responsibilities are not all inclusive and may be modified and/or amended at any time with or without my consent.
Tagged as: Customer Service Supervisor
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