Location: Chicago, Illinois, United States
Company Overview
Infutor Data Solutions is the expert in Consumer Identity Management and Identity Resolution, offering award-winning solutions to a variety of brands and martech firms. These world-class data solutions enable businesses to most accurately identify key consumer information, powering them to make critical, strategic business decisions. We do this through access to the most comprehensive and accurate data, provided through powerful and flexible technology, giving businesses extensive insight into the core of their business. Infutor’s data solutions drive essential business functions in identity verification, fraud and risk, marketing, analytics, multi-media, and compliance applications.
Our company of rapidly-growing data, technology and analytics leaders is looking for a Solutions Engineer to join our team that has recently been recognized as:
POSITION SUMMARY:
The Customer Success Manager (“CSM”) will own driving success for a defined portion of our customer base. This role includes responsibilities for Customer Success activities (e.g. adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). Through relationships and deep account knowledge, the CSM brings higher value to their customers, helping them work smarter through Infutor’s product solutions. The CSM is responsible for managing his/her customer relationships, as well as developing new business from existing customers. This position reports to the VP, MadTech/Media Business Unit and requires periodic travel to customer sites and industry conferences.
ESSENTIAL FUNCTIONS:
Book-of-Business Management
Strategy & Sales Planning
Teamwork & Collaboration
SUPERVISORY RESPONSIBILITIES
PREFERRED QUALIFICATIONS
Benefits
#BI-Remote
PM19
Employment type: Full-time
Job function: Customer Service, Information Technology
Industries: IT Services and IT Consulting
PI
Tagged as: Customer Success Manager
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